Order Processing / Operations Administrator (m/f/d) in the EMS Sector
Mönchengladbach,
Germany
About Us
We are an established EMS (Electronics Manufacturing Services) provider supporting our customers with comprehensive solutions in electronics manufacturing, procurement, assembly, and testing services. To strengthen our team, we are looking for a motivated professional to join us as soon as possible in the area of order processing and customer operations.
Responsibilities
- Monitoring delivery schedules, transport status, and production lead times
- Identifying bottlenecks and proactively coordinating with customers
- End-to-end handling and support of customer orders, including communication with all stakeholders—from quotation and material procurement through to invoicing
- Data entry and maintenance in ERP/CRM systems and documentation management (orders, returns, customer data, reports, production documents, approvals, etc.)
- Coordination with internal departments such as purchasing, production planning, manufacturing, sales, and warehouse
- General administrative tasks, including correspondence, appointment scheduling, and reporting
Must-have
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Completed commercial or business-related vocational training, ideally in a technical or industrial environment
- Confident user of MS Office applications
- Good english skills
- Independent, structured, and reliable working style
- Strong communication and teamwork skills with a high level of customer orientation
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Organizational skills and flexibility in handling changing tasks
Nice-to-have
- Experience in an EMS company, electronics manufacturing, or industrial order processing is an advantage
- Experience in import/export, logistics, or sales support is a plus
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Additional languages are an advantage (e.g. Chinese)
- Basic technical understanding is an advantage
What’s Great About This Role?
A great team of smart, motivated people in a friendly and open company culture
No unnecessary bureaucracy – real responsibility and autonomy from day one
Meaningful responsibility and challenges in a fast-growing company
What We Offer
Every employee has the opportunity to see the impact of their work and make a real contribution to the company’s success
Training
Opportunities for training and professional development
Work Environment
A collegial working environment
Food & Beverages
Coffee and snacks provided
